Privacy Policy
Last updated: August 2026
This Privacy Policy explains how Al Watan Travel collects, uses, stores, and protects your personal information when you use our website and booking services.
Information we collect
We may collect information you provide during booking or support interactions, including your name, mobile number, email address, travel preferences, passenger details, payment-related references, and communication records. We may also collect limited technical data such as device type, browser information, and pages visited to improve website performance and security.
How we use your information
Your information is used to process bookings, confirm tickets, provide customer support, send journey-related updates, prevent fraud, improve our services, and meet legal or regulatory requirements. We do not sell your personal data.
Sharing of information
We may share necessary booking details with bus operators, payment partners, and service providers strictly for fulfilling your journey or support request. We may also disclose information when required by law, regulation, or lawful government request.
Data security
We apply reasonable technical and organizational safeguards to protect personal data against unauthorized access, alteration, disclosure, or destruction. While we work to keep information secure, no online transmission method can be guaranteed as completely secure.
Cookies and similar technologies
Our website may use cookies or similar technologies to remember preferences, maintain sessions, and analyze site usage. You can control cookies through your browser settings; disabling some cookies may affect certain website features.
Your choices and rights
You may request access, correction, or deletion of your personal information where applicable by contacting support@alwatantravel.com. We may need to retain certain records for booking history, dispute resolution, legal compliance, or audit purposes.
Policy updates
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. Continued use of our services after changes means you acknowledge the updated policy.